Business-Ready Performance Management Solutions
Customer Centricity
Sky Solutions helps banks strengthen their retail and corporate customer relationships by tearing down data silos, enabling a truly customer-centric approach to banking. Sky Solutions’ Business Intelligence services provide banks:
- A single view of the customer, with all pertinent data from across multiple product and customer information file systems
- Customer segment-level dashboards and scorecards, with bank-defined metrics such as revenue by segment, profit by segment, and average number of products per customer by segment
- Customer and household level reporting, including items such as products owned, revenue, transactions, and profitability measures
- Alerting for when customer or customer-segment measures exceed pre-defined thresholds
Banking and Financial Services
“The challenge for banks is to transform their rigid organizational structures and product focus, and concentrate instead on increasing the financial effectiveness of their customers.” (Gartner, Enabling Technology Is Lever for Banks to Strengthen Corporate Relationships, 2006)
