Sky Solutions

Elevating the Security and Operational Efficiency of a Sensitive Data Protection Framework

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Overview

In collaboration with a major federal revenue and tax administration agency, Sky Solutions aims to enhance the security and operational efficiency of its sensitive data protection framework—ensuring compliance with industry standards and regulations. The partnership involves assessing system configurations, interviewing users, and reviewing artifacts against benchmarks. Sky Solutions oversees the maintenance of mainframes, operating systems, applications, and databases, providing comprehensive support for information submissions and responses in alignment with Publication 1075.

Goal

Sky Solutions collaborated with the client to enhance security, compliance, and operational efficiency while ensuring adherence to industry standards and regulations. This includes optimizing the risk-based review process, supporting risk model maintenance, and providing effective cybersecurity measures, all while reducing costs and risks related to federal tax information (FTI).

Challenge

The client’s sensitive data protection framework faced challenges in maintaining compliance with industry standards and regulations. Sky Solutions stepped in to optimize the risk-based review process, identify areas for improvement, and implement enhancements. The project required a holistic approach, including risk model maintenance, IT guidance, and knowledge transfer to bolster cybersecurity measures.

Solution

Collaborating closely with agency stakeholders, Sky Solutions adopted a multifaceted approach. This involved risk model maintenance support to optimize the client’s sensitive data protection framework, generating a Risk Dashboard for timely identification and communication of findings, risks, ranking, and remediation data. Additionally, a focus on outreach strategy and communication planning aimed to streamline outreach, improve customer service, and enhance overall efficiency.

Risk Management Dashboard for Information Security

Advantages of the Digital Experience

The partnership with Sky Solutions has yielded several advantages. The risk-based review process has been optimized, leading to timely identification and communication of findings. The Risk Dashboard facilitates informed decision-making, and the outreach strategy has improved customer service and overall efficiency.

Technologies/Methodologies

  • CIS Benchmarks
  • NIST Guidelines
  • IRS Guidelines (Publication 1075)
  • Risk Dashboard
  • Cybersecurity Tools

Outcome

We successfully reduced costs and minimized risks to federal tax information (FTI) held by agency partners. The Risk Dashboard has been a game changer, delivering real-time insights that support informed decision-making. Sky Solutions’ collaborative approach has helped establish the client’s sensitive data protection framework as a strategic brand, strengthening the program’s visibility and credibility both internally and externally.